# Unicare

> Unicare is an AI-powered NDIS and aged-care platform on web, iOS, and Android, with voice-to-record case notes and audit-ready evidence. By IrenicTech.

- Client: Unicare (unicarehub.com.au)
- Sector: Healthcare · Care management
- Role: Full-stack platform: web, iOS, Android, AI, and infrastructure
- Year: 2026

## Overview

A care management platform for NDIS and aged-care providers, shipped across web, iOS, and Android. Six integrated modules plus an AI suite that turns a shift recording into a compliant case note, with multi-tenant white-label in the core so every provider runs on their own brand.

## Problem

NDIS and aged-care providers run their day-to-day on a stitched-together stack: rostering in one SaaS, case notes typed after shifts, incident reports in a shared inbox, and audit evidence assembled by hand at inspection time. The result is 30 to 40% of clinical and admin time lost to coordinating tools instead of caring for participants.

## Approach

IrenicTech designed and shipped Unicare end to end. One operating platform across web, iOS, and Android with six tightly-integrated modules (Client Setup, Live Staff Dashboard, Emergency Alerts, Task & Workflow, Form Builder, and Appointments) plus a full AI suite: Isla the in-app assistant, AI monitoring and notifications, smart staff suggestions for appointments, AI-drafted incident responses, and voice-to-record case notes that turn a shift recording into a compliant case note in seconds. Multi-tenant white-label is built into the core, so every provider runs on their brand.

## Outcome

Unicare cuts admin time by around 40% for NDIS providers, keeps every case note, incident, and participant interaction audit-ready by default, and frees staff to deliver participant-centred care instead of coordinating tools. The platform is live, shipped across web and both mobile stores, and powering hundreds of NDIS provider workflows today.

## Tech stack

CRM, SaaS, Mobile App, AI Automation, AI Agents, RAG

## Key facts

- 40%: Admin time cut
- Web + iOS + Android: Surfaces shipped
- Audit-ready: By default

## Links

- [Visit Unicare](https://unicarehub.com.au)
